# Customer support If you have trouble, Please check the RosSwap-FAQ page first If you can't find a solution, please try to contact the official [English Telegram (Telegram) group.](https://t.me/rosswapofficial) ### High-quality ecological application We will try our best to reply within one week. However, due to the volume of applications, we cannot guarantee a response to all applications. If you don't hear back from us within two weeks of applying, please try group calling the admin on Telegram and explain your project name, token name, and community. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.rosswap.com/contact-us/customer-support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.